What Our Customers Think...
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We have just had a multifuel stove installed by Stonebridge.
The whole experience was first class, no pushy sales patter, everything explained to us in detail
The two guys who did the main install did a first class job and were a pleasure to have in the property. No mess or fuss and everything was left immaculate and all waste was removed.
The electrician who installed the electrical feed to the lights on the manle was only with us for arond an hour, but again he did a first class job.
Michael the guy who installed the flue liner and replastered the chimney did an amazing job, in fact I think that he's the best plasterer i've ever used, the quality of the work is top drawer and the finish is like glass.
Overall we're over the moon with the service and product from Stonebridge and would highly recommend to anyone.
Thanks all at StonebridgeSimon Markowski
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Good quick reliable service. Good teamwork
Mick Greensmith
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Great price and service. Paul our fitter was perfect. Support local independant companies. Really professional. Happy customer
Jonathan Grice
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May I just say we are delighted with the new log burner. We were impressed with both the workmen and the workmanship. They always arrived when they said they would, were very pleasent, knowledgable, worked efficiently and always tidied up after they left. So we would certainly recommend the company
Regards
Mr and Mrs PalmerMr and Mrs Palmer
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We decided to make the switch to a multi fuel stove from Stonebridge, we were worried as the room was only recently decorated, but we couldn't be happier with the finished article. The service was superb from initial consultation to installation, with every detail taken care of. The installation team went over and above what was expected of them, nothing was too much trouble. After the job was done the house was left absolutely spotless, all debris cleared away and a thorough demonstration was given of how to use the stove. Top Job!
Colin Walters
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Outstanding service from start to finish. I'm a cautious shopper with expensive items and Stonebridge Fireplaces couldn't have been more helpful and patient during the choosing and buying phase, followed by fast and as 'tidy as can be' installation from the fitters who consulted and checked every step of the way. Many thanks.
Rebecca Archibald
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Excellent products and services - highly recommended. Supplied and fitted new stove, including reforming chimney opening, fitting flu liner and granite hearth. We were given excellent advice to make the best use of our money. The work was done on time for a reasonable price.
Ian Gray
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Knowledgeable, friendly staff. Efficient and tidy fitters. We highly recommend Stonebridge who provided an exemplary service from start to finish.
Danny C
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Had a multifuel log burner and complete surround fitted by Stonebridge. From start to finish the service provided was 5*. The fitters were extremely polite and professional and the whole job was completed within a day. Would definitely recommend this company to others
Carol O'Neill
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I would highly recommend this company. The showroom staff were really helpful and did not pressurise me. The showroom had plenty of styles and colours on display and prices were good. The removal of an old fireplace and installation of the new one was done so quickly and cleanly that the only thing I had to do when it was finished was a little light dusting!
Irene Battershall
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We have recently had two gas fires fitted into our home by your company and write to express our appreciation. It is rare in this day-and-age to experience such genuine care and professionalism as shown by you to us - the customer.
From our first visit to your showroom - where we were made to feel extremely welcome -to the consultation in our home and finishing with the extremely competent and knowledgeable fitter. The whole experience has been a pleasure. Thank you to all concerned for making us feel "special", we shall be recommending you to our friends and family.Graham & Lesley - Nottingham
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We have had a lovely stove and surround installed by you and we cannot be any more pleased with it. We are so glad we chose to come to you; you delivered great customer service to us and you did an excellent job too.
We will continue to share your company around, we appreciate you hard work and effort. Thank you so much!Linda
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We just wanted to say thank you for our stove. We love it! We received fabulous service off you and would recommend you and your company.
Customer photo shows - Casttec Horizon Multifuel Stove with a Flamed Granite D Shaped Hearth with a Feature Panel Wall.Sonya
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I was very pleased with the service we received the other month. I am really happy with how things have turned out and the fireplace makes my room look a whole lot better thanks to the fitters ands the whole team who helped.
Thank you muchly for helping us and we have no problem in recommending you to others. Thank you again.Paul - Nottingham
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We had our lovely fireplace fitted last week and we couldn't be any happier with it. The customer service we received was really helpful and I cannot thank them enough for helping me, from walking in the showroom to having the fireplace fitted by Jon, the good customer service never stopped.
I will have no doubt in recommending you, thankyou so much!Pat and Tony - Bestwood
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The customer service we received in your showroom at the start of the process was professional and extremely helpful. The fitting was expertly done. You arrived on time and on the date that we have agreed and you carried out the work extremely efficiently. We had a wood-burning stove with fireplace.
We could not be happier with it, it is simply fantastic. I would recommend you and your company without reservation.Sir Barry Day OBE - Cropwell Butler