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We have recently had two gas fires fitted into our home by your company and write to express our appreciation. It is rare in this day-and-age to experience such genuine care and professionalism as shown by you to us - the customer.
From our first visit to your showroom - where we were made to feel extremely welcome -to the consultation in our home and finishing with the extremely competent and knowledgeable fitter. The whole experience has been a pleasure. Thank you to all concerned for making us feel "special", we shall be recommending you to our friends and family.
Graham & Lesley
We have had a lovely stove and surround installed by you and we cannot be any more pleased with it. We are so glad we chose to come to you; you delivered great customer service to us and you did an excellent job too.
We will continue to share your company around, we appreciate you hard work and effort. Thank you so much!
We just wanted to say thank you for our stove. We love it! We received fabulous service off you and would recommend you and your company.
Customer photo shows - Casttec Horizon Multifuel Stove with a Flamed Granite D Shaped Hearth with a Feature Panel Wall.
I was very pleased with the service we received the other month. I am really happy with how things have turned out and the fireplace makes my room look a whole lot better thanks to the fitters ands the whole team who helped.
Thank you muchly for helping us and we have no problem in recommending you to others. Thank you again.
We had our lovely fireplace fitted last week and we couldn't be any happier with it. The customer service we received was really helpful and I cannot thank them enough for helping me, from walking in the showroom to having the fireplace fitted by Jon, the good customer service never stopped.
I will have no doubt in recommending you, thankyou so much!
Pat and Tony
The customer service we received in your showroom at the start of the process was professional and extremely helpful. The fitting was expertly done. You arrived on time and on the date that we have agreed and you carried out the work extremely efficiently. We had a wood-burning stove with fireplace.
We could not be happier with it, it is simply fantastic. I would recommend you and your company without reservation.
Sir Barry Day OBE
I can't praise them enough, John in the showroom, Tom who came out to do the free survey and Glyn who fitted the fire. Friendly, professional service and excellent products. Far superior to some of the other companies in Nottingham, who did not offer a survey or the fitting. Thank you for making the whole process so easy for me.
We had a lovely oak mantle made for us by this company. Wow, what a lovely piece of work. it looks beautiful now it is mounted and completed. I have no hesitation in recommending them if you are after something new. From the time we entered their premises on Daleside to the time they delivered, they were excellent in all aspects. Well done the team.
Pete and Mal - Clifton